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SAFETY & SECURITY PROTOCOL

SECURITY MEASURES:

the hotel staff is instructed on how to behave in an emergency and has a clear algorithm of actions;
the hotel has a voice alarm notification system;
the response time of the police, firefighters, and ambulance service is up to 7 minutes;
all hotel rooms are equipped with smoke detectors.

ALTERNATIVE SOURCES:

in case of a power outage, the hotel has a powerful generator;
an autonomous heating system with its own boiler room.

REINFORCED SECURITY:

round-the-clock protection of hotel guests by a qualified security service;
if necessary, luggage and cargo are checked for prohibited items;
round-the-clock video surveillance of all hotel guest areas;
in case of a call to the State Security Service, the arrival time at the hotel is up to 5 minutes.

SHELTER:

on the ground floor of the hotel, in the Parmesan comfort cafe, there is a shelter that guests can use during an air raid;
the shelter is equipped with a ventilation system;
when guests check in, the hotel staff instructs them on the location of the shelter and the algorithm of actions during an air raid.